Challenges of implementing digital technologies into public administration and forming a “smart government”

The article contributes to the research problems of introducing digital technologies in public administration in the conditions of digital transformation. Along with the advantages of using modern technologies there are new risks associated with the organization of the process and the possibility of losing control over it, the excess of costs for the introduction of digital technologies over the capabilities of the state or over the potential benefits of the new system, the risks of cyberattacks or the emergence of new conflicts in the law, creating an increased probability of committing a crime. The purpose of the article is to summarize the foreign experience of formation of Smart Government, the problems of introduction of digital technologies in public administration, formation of Smart Government and identification of possible ways to solve these problems. The research methodology is represented by an interpretative literature review, methods of analysis, systematization and classification in the selection of provisions related to the problems of implementation of digital technologies in public administration and formation of Smart Government from scientific sources. Based on a comprehensive analysis of scientific approaches to the application of digital technologies in public administration, the features of foreign practice of digital technology application in public administration and the formation of Smart Government are identified, problems and recommendations for their elimination are determined.

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